Monday, were called to the Tiffin Center For Plastic and Reconstructive Surgery. Upon admission, we were encouraged to spend our day in the well supplied "family waiting room."
It was a long day of waiting, but three-fifteen rolled around and we had a pre-op consult with our Bus' surgeon. He said with the work involved, be prepared for a full week of work. It was good to have a completion date to anticipate even if an entire week seemed so long.
I timed my visits to the operating room to be at a time that would not interfere with the surgery. The first portion of the surgery was an exfoliation procedure where all blemishes were removed leaving a smooth, supple skin. The next order of surgery was the plastic (fiberglass) and reconstructive procedures.
Three places were involved: First was in the center of the bumper, the second and third were each end of the bumper
Our surgeon cautioned us that the right (passenger) side was a doozy and it took a tremendous amount of surgery to restore the bumper to pre-damage appearance. Even at this stage, the corner looked much better than it had earlier. We were having hopeful feelings.
And here is the final photo. I cannot tell there was any damage. I'm just telling you, John had better be more careful when he backs AND he needs to listed to the traffic controller...ME!
What a terrific job! The reconstructive and plastic surgery was declared an astounding success. Way to go operating room 24B! Way to go.
A piece of damaged molding was replaced and the surgeons prepared for the final phase of the plastic surgery.
The color matching was extremely difficult. They tried and tried to achieve the correct color. It turns out that the color on the coach was not an original Tiffin color! It has been repainted previously. What a pain in the spray gun. This problem was giving everyone a headache. But I was assured that they were not satisfied until we were. When we left Red Bay, AL, I was not sure of the match. It was a cloudy day, so I thought that just maybe the match would be better on a bright day. Nope, it is worse.
The service department knows of this and has promised to fix it upon our return.
Are we satisfied with Tiffin's service? You bet we are!
Sitting in the waiting room / customer lounge, we heard many horror stories about RV dealers making the sale only to be incapable of making proper repairs on the coaches they sell. Each and every person said that they were pleased that they came to the home of Tiffin Motorhomes to have the repairs done until they, the Tiffin owner, was totally satisfied.
Speaking of customer lounge, there was no lack of dogs and cats on leads. Each time a new fur kid came into the lounge they all had to get to know one another. I think Oliver and Olivia thought they were the official welcoming committee.
|Oliver and Oliver with their new best friend, Harley.|