Red Bay, Alabama
Tiffin Motorhomes Service
Temperature 40 degrees & sunny
Before Tiffin closed for Christmas, we had our check list completed. The last thing Tiffin service center needed to complete was the replacement of a Jack.
Four green hydraulic lifts raised all 29,410 plus all our "stuff" into the air in order to replace one of our leveling jacks. Brett completed the job in just over an hour. Another job well done by Tiffin.
Brett did come to the comfortable waiting lounge to give us the report that one of the jacks was sluggish. He wanted to know if we wanted to replace it. We chose to wait. It may have been a mistake. Now when we retract the jacks, the alarm continues to ring alerting us that the jack is not up all the way. That jack is only four inches from where it should be! We may have to replace that jack when the Tiffin employees return from their week of vacation.
Before the plant closed own for Christmas, the insurance estimate was completed. This has been a frustrating experience. After being told that McKinney RV, an ex-employee of Tiffin, could complete our repair work faster, we chose to allow McKinney to do the repairs.
All well and good. But....McKinney has been dragging their feet, not returning telephone calls and not submitting the estimate they completed to our insurance provider in a timely manner. This is not our idea of a dependable company.
Our adjuster called and I explained our situation. We agreed that no matter how much time it will take, that Tiffin service will do the repairs. Of course, this called for yet another estimate, this one from Tiffin.
Within ten....have you got that....ten minutes of the decision to let Tiffin repair the motorhome, a Tiffin employee was at our motorhome, taking photographs and composing an estimate for Nationwide Insurance. Now, that is service.
There are many employees and past employees that have opened their specialty shops. One is TJ Allison. He works in the cabinetry department of Tiffin service and after hours does the same work.
We contacted TJ and asked him to install the new television that we purchased from Best Buy in Indianapolis. TJ's price was reasonable and he changed the front in of our coach from ugly to neat and tidy. At least for a while.
We now have another storage place located behind the television set. The wood frame that was made to hold the television is hinged.
While everyone was gone....this campground looked like a ghost town with only four rigs hanging tough here.
With the service technicians on Christmas vacation, it was a great opportunity to service the employee parking lot along with the campgrounds. most of the"streets" in the campgrounds are blacktop, but the spots for the coaches are a fine gravel along with portions of the "streets."
Friday, Saturday, the Pheytons, Allegros and Buses, in the rain, file into the campgrounds, taking numbers that will place them into the que for service and receiving their lot number.
We are number three in the que. But there are seven ahead of us who's work on their coaches was not completed before Christmas and they left for the holiday and have returned. That officially makes us number 10.
Today brought blue skies with fluffy clouds and more Tiffin motorhomes.
Thanks so much for joining us today. Be safe as you travel.
God bless each and every one of you.